In this section you can find answers to many of the questions that you may have about using Zimdays.com. We have answered the questions we are most often asked.
If you still cannot find your answer here or are uncertain about a part of the website then please ask us, we are here to help.
About Zimdays
About us
Who is Zimdays?
Zimdays...
Is Zimdays affliated to any politicians or political parties?
Nops..
How it works?
What is Zimdays exactly?
Zimdays is the BIGGEST and MOST POPULAR Zimbabwean internet community with over 50000 members in less than 4 years online! Zimdays allows you to reunite and reestablish social networks with old friends and make new friends. Zimdays has the BIGGEST collection of photos, memories and memorabilia for you to see and add to. Read this to learn what people are saying about Zimdays. You can read more about Zimdays and whats in it for you here. Then click here now to join the biggest Zim phenomenon Online!.
How do I Join Zimdays?
We have made joining Zimdays as easy as possible. It takes a few moments to add your personal details (which always remain confidential) and to select your old schools and neighbourhoods.
There is a link in menu on the left hand side called Join Zimdays. Alternatively click here to join now.
Why should I join Zimdays?
Right here at Zimdays you will find old friends, see thousands of pictures, enjoy zimbabwean music and can add a read memories. If you are going to join any Zimbabwean community and online social networking site - join the biggest and the best: We had over 50000 Zimbabweans and former Rhodesians join Zimdays in the first 4 years online. Join now and see for yourself!
Is it free to join Zimdays?
It is now completely free to join and use the entire website and content - thanks to our sponsors. Once you have joined you will get UNLIMITED ACCESS to view all the pages, contact other members, listen to music and add your memories and picutures to zimdays. If you are offered a great service by any of our sponsors remember to spread the word so that we keep Zimdays free in the future.
Please click here to update your profile. Follow the link to change your image. Browse for the new image and upload. If this doesn’t work, then please send us your new image as an email attachment and we'll be delighted to add it from this end.
How do I deregister from a school/neighbourhood?
Thank you very much for wriing in. Once you login go to Myzimdays, once there,scrool down the page till you get to the school/neighbourhood you want to deregister from. Look for the option 'edit infor', once that is open follow the instruction to deregister.
Ad payments
Ad payments
I am not able to pay online. Is it possible to make an offline payment?
When paying offline it is very important that the payment is well labelled.
Your reference: {advertisers username} – please use this reference when sending payment to our bank account.
Our bank details are Bank Name: Halifax Bank of Scotland
Account number: 01400005
Account name: Treharnes Ltd
Sort Code: 12-24-82
You may also need these details to send your payment:
Anyone is welcome to advertise with Zimdays, you simply register as an advertiser at Zimdays. Remember, that if you are a registered member, your member username will not work. You still have to register as an advertiser. First, we request that advertisers rea through our terms and conditions., unersand nd repect them.
How soon can my advert show on the Zimdays website?
Banner will be activated as soon as payment details have been successfully processed
What are the payment options for advertisers
There are two ways of paying. Online and offline payment options. The online payment option allows one almost instant display of advert. The offline payment takes a bit longer.
I would like to advertise, but I need assistance with the design of a banner
You may click here for help. Its cheap with prices as low as $19.99 and it you’ll have it within 24 hours.
How do I contact you about my advertising that is already underway
There are a number of ways of getting hold of us:- You may emaill us direct at email us clientadmin@treharnes.co.uk > or ads@zimdays.com. You may also contact us by simply login to the advertiser panel.If you prefer, you may call us on:
How do I contact you about my advertising that is already underway
There are a number of ways of getting hold of us:- You may emaill us direct at email us clientadmin@treharnes.co.uk or ads@zimdays.com. You may also contact us by simply login to the advertiser panel.If you prefer, you may call us on:
Office (U.K) + 44 (0)208 123 2462 Office
( USA) +1 240 949 2646
We are also avilable on Skype:'Treharnes'
How can I tell how well my campaign is going
The information is available once you login to the zimdays advertiser panel or simply click here.
I registered as an advertiser, but you You have not accepted my advert, what is the problem?
All advertisingmust comply with the Zimdays terms and conditions. Adverts will not be accepted if they are lewd, pornographic, gender, race & creed unfriendly.
What programme must my advert be in for it to be accepted on Zimdays
Acceptable file format for adverts are: .jpeg, .jpg and .gif . Images need to be up to 20-30KB in size
What are your banking details?
Our bank details are:
Bank Name: Halifax Bank of Scotland
Account number: 01400005 Account name:
Treharnes Ltd:
Sort Code: 12-24-82
You may also need these details to send your payment:
Swift/BIC Code: BOFSGBS1BBB Iban:
GB88 BOFS 122482 01400005
What programme must my advert be in for it to be accepted on Zimdays
Zimdays accepts files in the following formats: .jpeg, .jpg and .gif and images need to be upto 20-30 KB Size
Anyone is welcome to advertise with Zimdays, you simply register as an advertiser at Zimdays. Remember, that if you are a registered member, your member username will not work. You still have to register as an advertiser. First, we request that advertisers rea through our terms and conditions., unersand nd repect them.
How soon can my advert show on the Zimdays website?
Banner will be activated as soon as payment details have been successfully processed
What are the payment options for advertisers
There are two ways of paying. Online and offline payment options. The online payment option allows one almost instant display of advert. The offline payment takes a bit longer.
I would like to advertise, but I need assistance with the design of a banner
You may click here for help. Its cheap with prices as low as $19.99 and it you’ll have it within 24 hours.
How do I contact you about my advertising that is already underway
There are a number of ways of getting hold of us:- You may emaill us direct at email us clientadmin@treharnes.co.uk > or ads@zimdays.com. You may also contact us by simply login to the advertiser panel.If you prefer, you may call us on:
How do I contact you about my advertising that is already underway
There are a number of ways of getting hold of us:- You may emaill us direct at email us clientadmin@treharnes.co.uk or ads@zimdays.com. You may also contact us by simply login to the advertiser panel.If you prefer, you may call us on:
Office (U.K) + 44 (0)208 123 2462 Office
( USA) +1 240 949 2646
We are also avilable on Skype:'Treharnes'
How can I tell how well my campaign is going
The information is available once you login to the zimdays advertiser panel or simply click here.
I registered as an advertiser, but you You have not accepted my advert, what is the problem?
All advertisingmust comply with the Zimdays terms and conditions. Adverts will not be accepted if they are lewd, pornographic, gender, race & creed unfriendly.
What programme must my advert be in for it to be accepted on Zimdays
Acceptable file format for adverts are: .jpeg, .jpg and .gif . Images need to be up to 20-30KB in size
What are your banking details?
Our bank details are:
Bank Name: Halifax Bank of Scotland
Account number: 01400005 Account name:
Treharnes Ltd:
Sort Code: 12-24-82
You may also need these details to send your payment:
Swift/BIC Code: BOFSGBS1BBB Iban:
GB88 BOFS 122482 01400005
What programme must my advert be in for it to be accepted on Zimdays
Zimdays accepts files in the following formats: .jpeg, .jpg and .gif and images need to be upto 20-30 KB Size
General
Access Problem
Multiple registration
Having problems logging in? Click here to check in the system to see if you do not have more than one registration.
I have used my registration details but am still failing to access the system.
Please enter your sirname and date of birth. A list of all your registrations will be displayed. Delete the account/s that you are not using. When you are sure that you have only one account left, Click here to allow the system to send the appropriate password to your registered email address.
Incomplete registration- verification
Please go back to the email address you supplied earlier, and check for a new email. You will find all your membership details in that email. You may now proceed to verification. Please copy (and paste) the verification code contained in that email into the box below, together with your other membership details. We suggest that you keep this webpage open while you check your email, you will be asked to return here. Once verified we will give you a Zimdays desktop image as a welcome gift.
I have found a friend at Zimdays and would like to contact them.
Great to hear from you. If your friend is already registered with Zimdays, you can easily contact old friends registered at the schools and neighbourhoods. Please go to your friends’ picture/name again. Please click 'email' next to their name. This will open a window where you can write then an email.
Others
I would like to leave the Zimdays community, how do I do this?
Thank you for your membership. You can unsubscribe by following this like. We are really sorry to see you go. Please feel free to send us feedback good or bad no now or in the future. We look forward to welcoming you back on Zimdays
How do I change my email address?
Log in to Zimdays on arrival, go to 'My Zimdays', 'View and edit your profile/settings' And follow instructions or simply click here and follow the instructions. Please return to the site and login as usual, you will be taken straight to the verification process or click here.Alternatively please return to the site and enter your details (i.e. username and password) then click here to verify your membership.
I also strongly suggest that once you have successfully registered you choose ‘My Zimdays’ from the main left hand menu; choose ‘View and edit my profile’ in the central column of the 'My Zimdays' page; then check/change the email address you have provided and UPDATE it using the button at the foot of that page. This will ensure that we are sending your emails to the correct email address.
I have not received the verification details
Thank you very much for contacting us about verification. In general, once you reach verification stage your verification code will be sent to the email address you provided at registration .
I also strongly suggest that once you have successfully registered you click here, to check your email addess. If you need to change it, go to ‘ My Zimdays’ from the main left hand menu> choose ‘ View and edit my profile’ in the central column of the 'My Zimdays' page> then check/change the email address you have provided and UPDATE it using the button at the foot of that page. This will ensure that we are sending your emails to the correct email address. Once you have verified be sure to send us your 2 short memories of your zimdays within 24 hours for your free upgrade. I look forward to hearing from you soon.
I have forgotten my login details
Great to see you back at Zimdays. Please click here to have the system to email you with a new password. This will be sent to the email address you signed up with. Please login using these details and go straight to My Zimdays in the main left hand menu > choose 'view and edit profile/settings' > choose 'change password.' Then follow the instructions to change your password. I suggest you choose something that 'works' better for you. Please enter your surname and Click here to find out your username. Please note your username for the future. You can always use the ‘forget password’ link in the login box at Zimdays to retrieve your login details.
We would like to advertise with Zimdays
Thank you for your enquiry. Zimdays has several advertising options, Please click here to view the various Advertising options available at Zimdays. You may send us your advertising material once you have read and agreed with the advertising terms and conditions. Your adverts will be displayed as soon as you have completed the payment process. Thank you for using the Zimdays platform.
Member wants to view advertising options
Below are the advertising options at Zimdays. These are the options you have for advertising to our database of over 50000 members worldwide.
Banner advert , all you have to do is use the following link to upload your banner. The directory will be linked to every page at Zimdays (over 50 000 and growing!!). We now have the largest membership Zim site on the internet. Here is the link to upload your banner. Use the link on this page to preview how your banner will look. Click here to view the payment options.
What's in Zimdays for me?
Great to hear from you ……here are the options at Zimdays. They are displayed on the right hand side of the join Zimdays page. Member: use of Zimdays to search for friends, from your old school orr your old neighbourhood, post memories and see preview pages and images as a ' Registered Member' This gives you full unrestricted membership. Form a Club…….You are free to form a circle of friendships and associations. That’s right, Zimdays is all about good old memories, so why not at Zimdays. You are free to give your club/association a name. You can form any group you want and’ give it a name.
Login and choose ' My Zimdays' and then scroll to the very foot/bottom of this page. You'll see the link ' View my postings at Zimdays'. Clicking that will take you to a page were you can view all your previous postings and any responses that have come in since.
Access Problems
Click here to check in the system to see if you do not have more than one registration.
Please delete the account/s that you are not using. When you are sure that you have only one account left, Click here to allow the system to send the appropriate password to your registered email address.
Tell a friend
Great to hear from you and we are really delighted that you are already finding old friends at Zimdays. Whenever you find old friends you would like to meet on the Zimdays platform, all you have to do is click here to tell a friend . If you like you can add your private email address in that email, otherwise Zimdays will never reveal any email addresses to safeguard your security and other members privacy. If you are not yet a member you can find out more about this option by visiting join zimdays in the main menu. In addition to access
When a member wants to change their name details, typically surname & maiden name
Please click here to open your profile. Scroll down the page, about midway down, under the heading YOU, you can now enter the details you wish to change. Click the update profile.
When a member cannot find their school.
Once you login, look for the schools page. Please search for the nearest city/town/location associated with your school. All schools at Zimdays are classified using the phone code/area/town associated with this school.In the case of a rural/farm school, you may need to try one or two other loactions in the vicinity. If these your school/s you is/are still missing after this search, you can click here to add the school. Please give us a short description of where exactly the school is, in this box.
When the member does not understand how to scroll down to find their school
Thanks for the mail and don't worry. Once you login, go to myschooldays to select your school; then look towards the right hand side of the list. You will see a scroll bar which you should drag down to uncover a longer list. There will also be a second scroll bar for the whole browser window which you can also drag down.
When the member sends in Politically Motivated copy (Editorial policy)
Thank you very much for writing in. Because we are not a politically focused website –by editorial policy, we try our best to keep away from copy that may imply otherwise. In addition and as a consequence, we felt the copy that you sent would have given the wrong connotations altogether, to our audience. Your copy has been automatically deleted. Please feel free to contribute more copy.
When a member asks for help or support for an organisation or cause. (Editorial policy/ About Zimdays)
Thank you for your email. Unfortunately it was part of our editorial policy at Zimdays when we were founded not to get involved in politics. There were so many other sites discussing politics within Zimbabwe and we were set up to differentiate Zimdays in this way. In addition, within our terms and conditions we have undertaken not to mass email our members. Thank you for joining Zimdays.
When a member asks for help-Immigration assistance
Thanks for your email. Unfortunately we are not able to help you in this case. As you say you would need to use a specialist lawyer but again we are not in a position to make a recommendation. There are many web sites containing forums by Zimbabweans and you may find further information within these sites. Please click here to view some popular web pages and emails. Good luck.
Member asks for assistance on Charitable organisations
Thank you for contacting us. Unfortunately we don’t have enough information here to give you direct assistance, on charitable organization in Zimbabwe. We suggest you contact NANGO in Zimbabwe, and continue to ask around Zimbabwean organizations / websites and charities to see if they can be of more help. Some pointers may be UK government bodies like the foreign and Commonwealth office, and you could also try a search for 'Zimbabwean charities' in Google. Also try the ZimbabweSituation website.
Surfer/registered wants to find old friends
Great to hear from you. You can easily do the search yourself as often as you like. Here’s how: You should register yourself for free at Zimdays by joining Zimdays. Choose the schools, town or neighbourhoods associated with your friend(s). Then once registered, choose 'my zimdays' from the main left hand menu.
To find old friends click the link to that neighbourhood or school associated with your friend. You will find lists of all the members currently registered here, and can start searching through these lists right away. Clicking ‘see more’ takes you to advanced search options were you can search for your friends by year or letters in their name.
You can even widen the search to the entire city, by using the links to the city associated with your neighbourhood. For instance, at My Zimdays you might see a link to both ‘Hatfield’ and ‘See also Harare’. By clicking ‘Harare’ you can search for your friends throughout the entire city. You can then also use the 'edit' link to remove yourself from any neighbourhood.
As long as you are registered at a neighbourhood and school yourself you will find these links at ‘My Zimdays’ after you have logged in. Remember you can register at as many schools and neighbourhoods as you wish, you’ll find links to add more schools/ neighbourhoods at ‘My Zimdays’. You can also remove yourself from neighbourhoods after your free search.
You can also post a 'Memory' to any neighbourhood or school to say you are looking for someone. Other members might respond with some information.
You can easily do the search yourself as often as you like. Once you click the school or neighbourhood, you will find lists of all the members currently registered here, and can start searching through these lists right away. Clicking ‘see more’ takes you to advanced search options were you can search for your friends by year or letters in their name.
You can even widen the search to the entire city, by using the links to the city associated with your neighbourhood. Once you are done you can then also use the 'edit' link to remove yourself from any neighbourhood or school.
You can also post a 'Memory' to any neighbourhood or school to say you are looking for someone. Other members might respond with some information.
When the member wants to change their picture in their profile
Great to hear from you . Please click here and go straight to update your profile. You may upload your image again. Make sure it is between 10 and 80 kb only. Please the link to search and upload a fresh image.
Member wants to add details to self notes
Here is how to post your details: Login to Zimdays , Go to 'My Zimdays' ; scroll down to 'View and edit your profile/settings' in My Zimdays scroll to 'Add and Edit your notes and your picture' 5) Now a special window opens on your screen. In here you can type in notes about yourself and then, using the 'browse' button, look on your computer for a photo of yourself to up load. 6) Once you are satisfied with the text and photo scroll down to the bottom of the page and click upload your details Here is a shortcut method: 1) Log in to Zimdays 2) Go to 'What’s New?' and scroll down the page. 3) On the right hand side you will see 'Add your image and personal notes to your profile to feature here' Click on this and you will open the special window described above where you can enter your details.
Member having problems adding details to self notes
Log in to Zimdays, Go to 'What’s New?' and scroll down the page, On the right hand side you will see 'Add your image and personal notes to your profile to feature here' Click on this and you will open the special window described above where you can enter your details.
When a member cannot access their email in-box
login using your username and password, scroll down the page to ‘my Zimdays’ on the left hand side click on 'My Zimdays' scroll down the new page to find your inbox click on the link to go to your inbox to see your emails.
When a member forgets their login details
Great to see you back at Zimdays. Click here to get a new password. This will be sent to the
email address you signed up with. Please login using these details and go straight to
'view and edit profile/settings' > choose 'change password.' Then follow the instructions to
change your password. I suggest you choose something that 'works' better for you.
You can quickly add your personal details (which always remain confidential) and to select your old schools and neighbourhoods. There is a link in menu on the left hand side called Join Zimdays click that now to get started.
Alternatively as you try to explore the site you will be prompted automatically to join up, if you are not already logged in.
Why should I join Zimdays
Right here at Zimdays you will
- find old friends,
- see thousands of pictures, - enjoy zimbabwean music and - can add a read memories.
If you are going to join any Zimbabwean community or Zim online social networking site - join the biggest and the best:
Over 50000 Zimbabweans and former Rhodesians joined Zimdays in the first 4 years online!
TODAY WE ARE STILL GOING STRONG Join now and see for yourself!
Is it free to join Zimdays?
It isnow completely free to join and use the entire website and content - thanks to our advertisers and sponsors.
Once youjoin zimdays you will get UNLIMITED ACCESS to view all the pages, contact other members, listen to music and add your memories and picutures to zimdays. If you are offered a great service by any of our sponsors remember to spread the word so that we keep Zimdays free in the future.
What happens to my information?
Is my information safe when I join?
Zimdays.com does not display, disclose, rent, sell or otherwise abuse your email address or personal details.
We hate spam as much as you do! Read more in our Privacy Policy.
Who can see my email address?
Your email address is NEVER displayed at Zimdays for anyone to see.
Even our staff cannot see your email and other personal information which is stored in encrypted format on our secure severs.
When you contact an old friend through Zimdays it is up to you to reveal your email address, when you are ready. Until that point we will recieve and store and send emails for you right here at Zimdays to give you maximum privacy.
Do you sell on my details when I join?
No.
Your email will NEVER be sold, rented or otherwise abused once you trust it to us. We HATE spam as much as you do! You can read more in our { PRIVACY POLICY} by clicking the link at the bottom of the page.
Why does my name come up at Zimdays when I search for it using Google?
Don’t be alarmed.
Your information is safe.
The only information about you that is available to other members that visit Zimdays and search engines like Google and Yahoo are your name, surname and the schools/neighbourhoods you are listed at.
It is impossible for someone to access any of your other information about you especially email address from Google, yahoo or any other search engine.
This information is stored securely on our servers in encrypted format. We hate spam as much as you do
We hate spam so much that even other members/old freinds CANNOT see your the email address you supplied Zimdays. At Zimdays it is always up to you to disclose this to another member, when you are comfortable and ready.
That is why the service is so popular.
Google, Yahoo and other search engines regularly crawl though our schools, neighbourhood, and memories lists because they know that we run a successful nostalgia and reunion service.
Often if old friends are looking for you they will type your name and surname as a search term. Google will find you at Zimdays, send your friend here. But at that point we protect your privacy by forcing your friend to register before they can send you an email through our internal mail system.
It is then up to you to decide whether to disclose your email address and exact whereabouts to them.
For further reassurance I would do a search again in google for yourself and you'll see that you cannot get very far if you are looking for your personal details with the results you get from Google/Yahoo.
Subscribe/Unsubscribe
Emails and Mailings
Stop/start emails or mailings.
You can unsubscribe from all or some mailings by visiting and clicking the myzimdays link in the main left hand side menu.
 Visit www.zimdays.com  Log in to Zimdays on arrival  From the main left hand menu find and click ' My Zimdays'  at 'My Zimdays' Click on 'View and edit your profile/settings' you will find this link by scrolling through first third of this page, in the main column beneath the central picture.  Or simply click here and follow the instructions.